Enrollment Specialist

Requirements

• An Enrollment Advisor is responsible for recruiting students for various short courses and is accountable for reaching individual set monthly student targets.
• Responsibilities Include, But Are Not Limited To:
• Student Recruiting Activity
• Be responsible for meeting individual enrolment goals set out by Student Enrolment management
• Establish rapport and develop relationships with prospective students via various communication channels
• Utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrolment process
• Utilizing all the tools provided by the company
• Nurture prospects to follow up with their intent to enroll
• Represent the University Partner to the best of your ability, keeping in mind that you need to protect the integrity, brand and reputation of the institution through every engagement with prospective students
• Things That Should Be In Your Background:
• Tertiary education required OR 2 years experience in Consultative (Edtech industry is preferred)
• 2+ years of experience in a metrics-driven environment
• Strong sales and customer service background
• A proven track record of achieving measurable results in a fast-paced, deadline-driven department
• Experience in higher education or teaching is preferred
• Verbal and written fluency of the English language
• Excellent computer skills (efficient use and knowledge of Google Suite. Exposure to Salesforce is advantageous)
• Other Attributes That Will Help You In This Role:
• Exceptional communication and interpersonal skills with the ability to establish rapport with the customer base.
• Ability to focus on specific quantifiable goals and deliver goals on a consistent basis.
• Ability to prioritize and multitask responsibilities at all times.
• Ability to utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrollment process
• Strong closing and follow-up skills.
• Ability to work a flexible schedule to contact students internationally.
• Ability to work with a diverse team in a fast-paced environment.
• Enthusiasm and the ability to thrive in an atmosphere of constant change.
• Excellent telephone etiquette.
• Passion and a 'can-do' attitude.
• An Enrollment Advisor is required to work shifts and potentially Saturdays, based on business requirements.
• Benefits & Culture
• We offer comprehensive benefits (unique per country) and excellent work/life balance.
• Full-time, ZA benefits include:
• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break
• 2U Diversity and Inclusion Statement
• 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com .
• About 2U

Benefits

Additional Information

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

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