Customer Service Representative
External
Ra2 · Upper Saddle River, NJPrepare for this interview
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About the role
As a Customer Service Representative, you will be required to: -Accurately enter orders for all customers. -Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails. -Complete customer care follow through to resolve outstanding issues -Resolution of complaints to customer satisfaction. -Collaborates with other departments to efficiently resolve outstanding matters. -Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails. We'd love to hear from you, if: -You've an excellent communicator. -You've detail oriented and takes ownership -You've more than 3 years of experience in Customer Service and order processing. -You've experience with consumer products companies and retail customers. -You've good knowledge in photography or digital imaging. I love talking to passionate people. Please do not hesitate to reach out to me at shruthi.n at roljobs dot com
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