Warehouse Operations Manager

About the role

The Warehouse Operations Manager will ensure the Maryland facility operates safely, efficiently, and accurately. This role will prioritize workplace safety, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth.

Responsibilities

• Safety, inventory accuracy, labor efficiency, and people management
• Lead the Maryland Fulfillment Operations - Serve as the senior leader for the site, ensuring smooth, safe, and efficient daily operations with strong service levels.
• People Leadership & Development - Mentor and coach team leaders and supervisors; set clear expectations, build structured development and succession plans, and drive a high-performance culture through feedback and accountability.
• Labor Planning & Productivity - Optimize staffing and schedules using forecasts and internal tools; deploy labor to demand, meet productivity KPIs, boost engagement, and address performance gaps quickly.
• Operational Excellence & Inventory Accuracy - Eliminate bottlenecks by enforcing SOPs and standard work; improve receiving/picking/put away quality, conduct root-cause analysis on discrepancies, and maintain flow to reduce delays and errors.
• Safety & Compliance - Prioritize a safe work environment with proactive monitoring, training, audits, and adherence to all compliance requirements to minimize incidents and liability.
• Work in an environment where the noise level varies and can be loud
• Work in an environment where the temperature can be low.(refrigerator temperature at or below 40° F (4° C). The freezer temperature should be 0° F (-18° C)
• Able to stand/walk for up to 12 hours during shifts

Requirements

• Bachelor's degree (or equivalent experience)
• 8+ years in warehouse or manufacturing operations required
• 5+ years in a supervisory or management role required
• Experience with Warehouse Management Systems (WMS)
• Proficient computer skills (Excel, reporting tools)
• Knowledge of health & safety regulations (OSHA)
• Experience managing high-volume or fast-paced distribution environments
• Proven track record of leading large teams (100+ associates)
• Strong understanding of inventory control and cycle counting processes
• Demonstrated success in reducing labor costs or improving productivity metrics
• Familiarity with labor planning, scheduling, and workforce optimization
• Bilingual (Spanish) preferred
• Six Sigma (Green Belt) preferred
• Food Safety Certification preferred
• OSHA Certification preferred
• Project management certification preferred
• Prior experience in automated warehouses/manufacturing preferred

Benefits

Additional Information

About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider , Reuters and TechCrunch . Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds , DST , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Landover, Maryland

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