Front Desk Officer - School - Woodlands

About the role

The Services required are set out as follows: The Personnel shall be competent to perform the following with staff guidance:  Manages and oversees the reception area and is responsible for assisting students, parents, and other visitors who come in-person, as well as answering phone inquiries and coordinating with staff members  Handle movements of documents e.g. mail and parcels  Take charge of receiving all deliveries at the reception counter, including those from suppliers, parents, and students  Attend to contractor's request and calling for Operations Support Officers as needed to support school activities  Manage the distribution of keys to appropriate personnel for access to facilities, and also handle the operation of key presses  Handle requests by students/parents/staff e.g. - Early dismissal of students for valid reasons, - Financial assistance application status liaison, - Admission and release of students from sick - Photocopying assistance (e.g. student NRIC registration) - Students' requests for e.g. school uniform items, bandages, ice- packs - Student assignments, surveys and returns to forward to staff  Take part in school emergency preparedness exercises such as lockdown drills and fire drills, as well as any relevant school events or outings approved by the school leaders  Handling of safety equipment e.g. handphones, walkie talkies for exercises  Distribution of certificates, documents and other items  Simple checking and consolidation of documents  Handle lost and found items within MOE policies and with staff guidance  Assist staff in handling simple administrative matters (temperature- taking exercise)  Perform simple data entry tasks if needed  Update the student movement log including sick bay and early dismissal  Undertake any simple general task/duties in the school that are assigned by the School Leaders/Administration Manager, which may include tasks such as shredding of documents

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