Coordinator Service & Repair
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Are you technically strong, service-oriented, and, after a thorough on-the-job training program, ready to play a key role in our growing organization? As a Coordinator Service & Repair at Flowserve, you'll be the central point of contact for customers and colleagues. You'll ensure that repairs, modifications, and field service activities for valves, shut-off valves, and actuators run smoothly and professionally. With your technical insight, communication skills, and organizational talent, you'll turn every customer request into a success. Are you ready for this job? Your role In this versatile role, you'll be at the heart of operations. You: are the point of contact for internal and external customers, primarily from the (petro)chemical industry in the Benelux and Europe; oversee the DCIQ process (Disassemble, Clean, Inspect & Quote) for all valves we receive; identify required spare parts for overhaul, modification, and price analysis; collect and analyze technical data from valves, shut-off valves, and actuators (such as parts lists, drawings, and manuals); translate damage reports and customer needs into a clear and comprehensive repair proposal, which is then developed into a quote; maintain contact with external suppliers, coordinate lead times, and follow up on outsourced repairs; manage the entire quotation process and ensure a smooth handover to order processing and the workshop; Your profile We are looking for someone with strong technical and organizational skills. You have: A MBO Level 4 Engineering Technician or Bachelor's degree in Mechanical Engineering; 0-5 years of experience or a relevant internship in an operational role; Knowledge of or affinity for valve and drive technology and industrial maintenance; Strong communication skills in Dutch and English ; A hands-on mentality and proactive approach; You are energized by an environment where technology, service, and customer contact converge.
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