Administrative & Customer Service Executive (Entry Level / Fresh Graduates Welcome)
External
Singtrade Investment · Sin Ming Autocity, SingaporeS$24K–S$30K/yrFull-timeUnknownToday
Excel
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Responsibilities
- Perform daily administrative and office support tasks to ensure smooth operations
- Handle customer enquiries via phone, WhatsApp, email, Facebook, company website, and other online platforms promptly and professionally
- Follow up with customers on appointments, quotations, and job progress to maintain clear communication
- Prepare accurate quotations, invoices, receipts, and other administrative documents for customer transactions
- Coordinate customer appointments and schedule technicians' daily work to optimize service delivery
- Maintain and update customer records, filing, and data entry with accuracy
- Assist in purchasing processes, inventory record keeping, and general office administration
- Deliver excellent customer service before and after sales to enhance customer satisfaction
- Support management with administrative and operational duties as needed
- Perform other ad-hoc duties assigned to support team objectives
- Required competencies and certifications
- Basic knowledge of Microsoft Office applications including Word, Excel, and Outlook
- Good communication and interpersonal skills to engage effectively with customers and team members
- Ability to communicate confidently in English; Mandarin proficiency is an advantage for Mandarin-speaking customers
- Customer service orientation with a positive attitude
- Strong organizational skills with the ability to multitask and work independently or collaboratively
- Preferred competencies and qualifications
- Minimum Nitec, Higher Nitec, Diploma, or equivalent qualification
- Fresh graduates are welcome to apply and will receive training
- Other Information
Benefits
Monthly Salary: SGD 2,000 - SGD 2,500 (depending on qualifications and experience)On-the-job training providedCareer growth and development opportunitiesFriendly and supportive working environmentPerformance bonus (subject to company and individual performance)Annual Leave and Medical Leave according to company policyEmployment Type: Full-TimeLocation: Singapore
Additional Information
Job Summary We are seeking a motivated and customer-focused individual to manage customer communications, coordinate appointments, prepare documents, and support daily administrative tasks in a dynamic team environment. Fresh graduates are encouraged to apply.
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