Business Analyst

Responsibilities

• Elicit, document, and track requirements for changes to reimbursement policy governance processes, supporting documentation, and related workflow tools; maintain and update existing governance documentation and operational artifacts to ensure ongoing accuracy between formal process changes.
• Document new procedures and supporting artifacts (e.g., work instructions, DTP updates, workflow diagrams, meeting minutes, and process documentation) and support implementation of approved changes with impacted teams, as needed.
• Design and administer feedback mechanisms to gather input on reimbursement policy governance processes and stakeholder experience; document and summarize responses to support follow‑up activities.
• Maintain and manage SharePoint and other document repositories, ensuring reimbursement policy artifacts are organized, current, and accessible, including version control, file hygiene, and archiving of materials as appropriate.
• Perform quality assurance on reimbursement policy documentation and deliverables by applying established standards, templates, and checklists to ensure completeness, consistency, and readiness for progression through governance and operational workflows.
• What You Bring
• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field.
• In lieu of degree, 5+ years of experience in related field.
• Bonus Points (Preferred Qualifications)
• Experience managing document repositories (e.g., SharePoint), including organization, version control, and content maintenance.
• Experience using reporting and tracking tools (e.g., Excel, SharePoint lists, or similar) to monitor work progress, status, and outcomes.
• Strong written communication skills, with experience preparing structured materials such as summaries, meeting notes, reporting outputs, or briefing documents.
• Experience supporting governance, review, or approval processes through documentation, tracking, coordination, and quality control using established standards or checklists.
• Strong attention to detail, with the ability to ensure accuracy, completeness, and consistency across documentation and deliverables.
• Ability to manage multiple tasks and priorities simultaneously in a structured, process‑driven environment, including conducting targeted research and summarizing findings to support business needs.
• What You'll Get
• The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match
• Where You'll Work
• Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.
• In a Hybrid-Flex role, you'll work in the office at least two days a w

Benefits

Additional Information

Job Description We're seeking a Business Analyst to join the Reimbursement Policy team in our Payment Integrity department! You will be responsible for performing research and analysis to support reimbursement policy governance and related business operations. Elicits, documents, develops, and tracks business and functional requirements to address intermediate‑level business needs through improved processes, documentation, and reporting. Supports governance and operational execution by maintaining tracking tools and documentation, coordinating inputs, preparing review materials, and providing day‑to‑day reporting and analysis that enable accurate and timely execution of reimbursement policy initiatives. Also supports ad‑hoc workgroups and requests by conducting targeted research and preparing summaries, briefs, and specific takeaways as needed.

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