Head of Digital Product Engineering
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Role Description POSITION SUMMARY The Zoetis Tech & Digital (ZTD) organization is in a distinguished position to lead one of Zoetis' core strategies, lead in digital technology and data analytics as we reimagine animal health. As ZTD executes its digital, data and technology strategy to reinvent how we work in a digital world, we will also unlock new sources of value for our colleagues, Zoetis and our customers. This is an exciting time to join the ZTD team and be a key leader in this digital transformation. The Head of Digital Product Engineering (DPE) is the most senior technology delivery leader responsible for all product-focused engineering across Zoetis (Commercial, Medical Affairs, Zoetis' PAH (Precision Animal Health) and Diagnostics (Dx)) digital portfolios. This role owns end-to-end accountability for the design, build, operation, and continuous improvement of Zoetis' digital product suite -- from veterinary diagnostics platforms and genetic analytics to commercial engagement tools and research applications. Leading a large organization, the Head of DPE establishes and scales a modern Product Operating Model built on five pillars: Product & Value Management, Value Stream Engineering (four Agile Release Trains), Platform & Enablement, Quality Engineering, and Data & Intelligence. The role is directly accountable for defining the Product Engineering strategy, driving the vendor and ZICC (Zoetis India Capability Center) build-out, standing up the Chapter and Community of Practice models, and delivering measurable cost savings through resource-mix optimization. In addition, the Head of DPE continuously benchmarks technology trends and the competitive landscape to inform engineering strategy, platform evolution, and modernization priorities. The role helps shape new technology-enabled business models for digital capabilities, translating emerging opportunities into actionable engineering and investment roadmaps. This is a senior leadership position reporting directly to the Chief Technology Officer (CTO). POSITION RESPONSIBILITIES 1. Product Engineering Strategy & Operating Model (20%) Define and execute the overarching Digital Product Engineering strategy, ensuring alignment with Zoetis' digital, data, and technology vision. Architect and operationalize the Product Operating Model across five pillars: Product & Value Management, Value Stream Engineering, Platform & Enablement, Quality Engineering, and Data & Intelligence. Champion the six design principles: product-aligned teams, squads own delivery with chapters standardizing methods, platform makes delivery faster, Product Trios at every squad, quality as a first-class function, and 'you build it, you run it.' Establish and mature the Chapter Model (FA, UX, Engineering, QE, Agile) and Communities of Practice (Architecture, Engineering, DevSecOps, Data Engineering, Agile Delivery, Product & UX) to drive consistency and knowledge sharing across all ARTs. Stand up governance bodies: Architecture Review Board (bi-weekly), Quality Gate Council (per release), Delivery Governance Council (weekly), and Portfolio Steering Committee (quarterly). Continuously benchmark technology trends and the competitive landscape to refine Product Engineering strategy, modernization sequencing, and capability build-vs-partner decisions. 2. Delivery & Operations Accountability (20%) Own end-to-end delivery and operations for the full digital product portfolio across PAH and Diagnostics, encompassing 20+ products across four Agile Release Trains. Ensure each ART operates with a self-contained squad model (Product Owner, UX Designer, Tech Lead, Developers, QE Testers, Scrum Master) of 6-10 FTEs per squad. Drive PI (Program Increment) Planning cadence and execution excellence; ensure all four ARTs maintain consistent velocity, predictability, and flow metrics. Oversee the Delivery Governance Council to validate release plans, change-control gates, and deployment readiness across all ARTs. Accountable for delivery and operations per the stakeholder RACI; ensure on-time, on-quality delivery of product increments. Implement the transition roadmap across three phases: Stabilise (Months 0-6), Build (Months 6-18), and Optimise (Months 18-36). 3. Organization Design, Talent & ZICC Build-Out (15%) Lead the formation and scaling of the DPE organization from current state (~207 FTEs) to the optimized target state (~157 FTEs) through strategic resource-mix transformation. Drive the ZICC build-out strategy: grow the India Capability Center from 36 to 70 colleagues, recruiting Engineering Chapter Leads, Senior Engineers, BA Specialists, DevOps/SRE, and Data Engineers. Hire and develop the DPE leadership team including Heads of Diagnostics, PAH Genetics, Commercial Products, Research/Engagement & Learning, Architecture & Engineering, QE, and Data Services. Elevate Quality Engineering to a full L1 pillar with an independent Head of QE reporting directly into this role, not subordinated t
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