Associate Project Administrator

Benefits

Additional Information

20805 Eaton Ave Farmington Minnesota 55024-7932 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today . We are the modern workforce . Are you ready to move the world forward? Apply now. A Brief Summary of This Position: This position is an individual contributor role that acts as the main coordinator between Valmont and our OEM's (Original Equipment Manufacturer) / representatives and customers in areas of requests for quotations, accepting and processing orders, computing accurate prices, maintaining management directed margins, negotiating price and delivery to obtain orders, handling all quote and order related issues for our customers. Essential Functions: - This position reports into a Project Administrator Supervisor and has no direct or indirect reports - Process quotes and/or orders on a timely basis and monitor flow through various departments, including expediting when required - Develop a complete understanding of the quote and order entry systems and all the process and procedure changes that occur - Ensures recommended margin levels be met on all quotations - Be helpful and provide alternatives in resolving customer issues - Be a solution provider with all who receive prices or place orders - Establish and maintain a reliable working relationship between the regional team, factory and the OEM / representative - Evaluate and re-price quotes and orders when changes are made or negotiations take place - Expeditiously resolve problems as they occur both internally and externally - Verify orders received against quote and contract documents, enter and schedule orders and maintain open communication with OEM's / representatives and customers as to the progress of orders - Manage and communicate specifics for all assigned quotations including the initial review and summarization through follow-up activities - Establish and maintain customer master files on all assigned accounts to provide timely information, minimize quotation and order turnaround time, and to maximize accuracy and effectiveness - Implement and practice company policies on warranty, quality, and shortage items - Determine least cost approach that will satisfy customers on all field complaints. Work with the appropriate Field Service Specialist when required. - Minimize company exposure on all field labor claims - Cross-train and provide backup support for administrative functions as needed to maintain operational continuity during team member absences - Available for 5% Domestic travel. Other Important Details about the Role: The Associate Project Administrator is the focal point for all assigned quotation functions from the initial request through final disposition of the completed quotation and any subsequent revisions. This position also coordinates all administrative functions of the customer service / order management process from entry to final shipment of the product. The incumbent may have strengths in quotation functions and/or customer service. These strengths will be utilized in order to accommodate customer needs and to process work effectively. The incumbent must coordinate with the Pricing Department and the Sales Department to follow-up and negotiate on quotations and communicate the results. This person is also responsible for informing the Sales team of potential leads and activities in the various regions. Information on the quotation must be accurate and complete as this is used for order processing by other departments. The Associate Project Administrator will communicate and interact regularly with their regional team as well as all functional departments within the division in order to promote firm and fair customer satisfaction on all issues according to established policies and procedures. This position deals with department managers on clarification and implementation of policy and procedures. Required Qualifications of Every Candidate: - Bachelor's degree in a relevant field preferred; Associate's degree with 3+ years of experience or 5+ years of relevant quality experience accepted - Minimum of three years of experience in customer service, sales, or telemarketing - Ability to maintain required professional competencies, certifications, and licenses necessary for the role - Strong interpersonal, verbal, and written communication skills with a client-focused approach - Proven ability to exercise independent jud

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