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Sr. Program & Portfolio Analyst

External
westernunion logoWesternunion · Usa, CO
Full-timeHybridToday
AgileBusiness AnalysisComplianceData AnalysisExcelLeadership
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Responsibilities

  • Program & Portfolio Management
  • Manage and drive execution of key cross-functional programs within the Funds-In portfolio (e.g., card funding, bank transfers, digital wallet integrations, alternative payment methods).
  • Support portfolio governance, including roadmap tracking, prioritization, and execution oversight.
  • Coordinate across product, engineering, compliance, risk, operations, and regional teams to ensure on-time delivery of initiatives.
  • Develop and maintain program plans, milestones, KPIs, and status reporting.
  • Payments Support
  • Partner with Product, Digital, Engineering and other cross-functional teams to support initiatives across the portfolio, ensuring alignment with regional and global strategy.
  • Analyze portfolio metrics to identify areas of improvement and optimization across the product and program orgs.
  • Analytics & Insights
  • Perform data analysis and reporting to support decision-making and prioritization.
  • Translate data into actionable insights to improve portfolio management and product delivery
  • Stakeholder Management
  • Serve as a key liaison between product, engineering, operations, and business stakeholders.
  • Drive alignment across global teams and communicate program status, risks, and dependencies effectively.
  • Prepare and present updates to leadership, including program reviews and portfolio health metrics.
  • Process Improvement
  • Identify and implement process enhancements to improve program execution and efficiency.
  • Establish best practices for program management, reporting, and governance within the portfolio.
  • Support continuous improvement efforts across Funds-In and adjacent portfolios.
  • Role Requirements
  • 2-3 years of experience in program management, product operations, business analysis, or a related field.
  • Experience working in fintech, payments, financial services, or a regulated environment.
  • Strong analytical skills with proficiency in Excel, SQL, or data visualization platforms (e.g., Tableau, Power BI).
  • Demonstrated ability to manage cross-functional projects with multiple stakeholders.
  • Excellent communication, organization, and problem-solving skills.
  • Familiarity with payments ecosystems, including card networks, ACH/bank transfers, digital wallets, and alternative payment methods.
  • Experience supporting portfolio management or product strategy functions.
  • Agile or program management certifications (e.g., Scrum, PMP) are a plus.
  • Work Shift
  • HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( https://careers.westernunion.com/global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your United States - Specific Benefits IncludePaid Time OffMedical, Dental and Life InsuranceTuition Assistance ProgramStudent Loan Repayment (below manager level only)Parental LeaveOne day volunteer time off$0 Money Transfer Fee Discount Code - QuarterlyRecognition Program "Game Changers"Employee Discount ProgramGlobal Adoption AssistanceGlobal Scholarship Awards Program401K planSalaryAnnual base salary range is $95,000 - 120,000 USD per year. Total on-target compensation includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebraHealth insuranceDental insurance401(k)

Additional Information

Position location: Denver, CO Western Union is seeking a Senior Program & Portfolio Analyst to support and drive execution across the Funds-In portfolio, a critical component of our global payments ecosystem. This role will own and manage cross-functional programs that enable customers to seamlessly fund transactions across channels, while also supporting initiatives across risk and compliance-related portfolios. Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.


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