Promoter Manager

Requirements

• Aligned with PayJoy's principles and cultures;
• MUST HAVE strong commercial acumen with a proven 5+ years track record of closing, managing, and growing promoter agencies that are capable of providing 500+ Promoters/Brand Ambassador/Sales Rep/Sales associate - it's a plus if you are from financial institutions;
• Professional experience leading a field & training team and reporting to the executive team with a data-driven approach;
• Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
• Willing to work on-site in Jakarta;
• Comfortable working on Google Suite (Sheet, Docs, Slides, etc.), CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management tools (Hex and Jira);
• Bachelor's degree or equivalent;
• Interested in growing your career as a sales professional and manager;
• Must be detail-oriented and process-oriented, and have experience working with robust SLAs; and
• Previous technical experience is a plus.

Additional Information

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Promoter Manager is responsible for managing promoter agencies and team leaders to develop and execute a nationwide demand generation strategy that aligns with PayJoy's sales goals. This position combines strategic oversight with hands-on execution, ensuring that promoter initiatives effectively drive customer engagement and sales growth. You will set and review performance targets, assess promoter effectiveness, and collaborate with cross-functional teams to create integrated plans for launches of new partners and stores that require promoters. This role requires a dynamic leader who embodies PayJoy's values and is dedicated to fostering a high-performing sales team. This position will report to the Head of Commercial and you will have a huge opportunity to build the local commercial team environment. You will use your strong PayJoy product and commercial expertise to accelerate PayJoy's growth. PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

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