Model Host

Benefits

Additional Information

COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 The Model Host role provides 'Beyond the Best' service and creates an environment with elegant style, finesse, and charming demeanor. This position is responsible for greeting and seating guests, responding to phone inquiries, and ensuring the smooth operation of the front desk and guest flow. Model Hosts warmly welcome customers upon arrival, maintain the front entryway and coat check area, oversee coat check service, conduct table and restroom checks, and provide memorable interactions throughout the guest experience in an elegant and professional manner that is aligned with our brand identity. This role requires a poised, polished, and detail-oriented individual with excellent communication skills, a strong sense of organization, and a passion for hospitality. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and performs model/presenter tasks. Pose for photos as requested by management, appear in uniform or designated apparel for promotional activities at or away from the venue. Participate in marketing, publicity or media materials Maintain an elegant, refined, appearance that aligns with the venue's upscale image Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms. Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times. Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table. Precisely informs customers of waiting times and respects the order of arrival of customers. Ensures customers are rapidly and effectively cared for. Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked. Offers coat check assistance to all customers with coats, bags, luggage, umbrellas, etc. Performs routine table and bathroom checks. Maintains all tools of the position. Updates all table statuses to the podium throughout service. Performs restrooms checks and maintains all restroom cleanliness: restocks supplies, empties trash and hand towel bins, wipes down counters, ensures that toilets, faucets, and sinks are all functioning. Communicates to management when there are deep clean or facility issues in the restrooms or restaurant at all times. Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers. Communicates with management in real time when there are seating delays or unsatisfied customers. Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs Google searches and keeps thorough and up-to-date profiles on all customers and reservations. Reports to each scheduled shift on time, in uniform, and ready to work. Responsible for training new employees as assigned. Assists other stations or areas of the restaurant when requested by management. Answers all customer phone and email inquiries in a timely, professional, and hospitable manner, and forwards issues or complaints to the management team. Books customer reservations to the satisfaction of the customer and capacity of each restaurant. Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations. Assists other stations or areas of the restaurant when requested by management. Standards: Display knowledge of Cote brand, culture, and product. Demonstrate the Company's core values of people, learning, culture, relationships, sustainability and stewardship. Maintain professional and respectful behavior when in contact with customers, management, and teammates. Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents. Attend and participate in all scheduled meetings, training sessions, and continuing education activities. Take care of all company property. Maintain safe

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