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Junior Client Service Representative

External
Brown Brothers Harriman logoBrown Brothers Harriman · Krakow
Full-timeHybrid2w ago
DocumentationMentoringProcess Improvement
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Requirements

  • Strong English skills (C1)
  • BA/BS degree, and/or equivalent work experience
  • Ability to effectively prioritize work and resolve issues
  • Good communication skills
  • Ability to build and maintain internal and external relationships
  • Good knowledge of MS Office tools

Benefits

To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowancePrivate medical careLife InsuranceEmployee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.Professional trainings and qualification supportWellbeing ProgramOnline Social Fund benefit platformSocial, sport and integration eventsOnboarding Program for new hiresWe value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.About BBH:Go to BBH.com to learn more about our rewards and benefits , philanthropy , approach to sustainability or how we support you to thrive personally, physically and financially .Vision insurancePaid time off

Additional Information

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Location: Kraków Type of work: Full-time Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Join us as a Junior Client Service Representative! Brown Brothers Harriman is currently recruiting Client Service Representative to join our Krakow Custody Account Opening Hub Team. In this role you will be responsible for custody account opening process and for maintaining client access to BBH platform Infuse. A Client Service Representative will collaborate with internal teams to ensure client satisfaction. On this position you will be responsible for: Processing of custody account opening requests submitted by BBH corporate clients in cooperation with other team members and client service groups Validating and uploading client due diligence documentation connected with account opening process Provisioning of client users' access to BBH Infuse portal Ensuring high quality of services by our team in accordance to BBH policies and procedures to minimize risks involved in the process and to satisfy clients' needs Ensuring that desktop procedures and internal trackers are up to date and that knowledge is shared within the team Taking part in process improvement initiatives and projects

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