Customer Service Representative (Zero-Hours Contract)

About the role

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. As our Customer Service Representative, you will act as the first point of contact between Splend and our current and potential customers in Australia and the United Kingdom. This is a phone-based role, located at our London office, in which you will be responsible for supporting our customer facing teams and hubs across Australia and the United Kingdom by resolving queries and enquiries in a timely and accurate manner. This is a zero-hours contract role with shifts available between 6am and 10pm, offering flexibility to suit a range of schedules. It's an exciting time to be joining us and would suit someone who thrives in a fast-paced customer service environment Diversity & inclusion At Splend, we value diversity and inclusion and consider it key to our success. We're dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

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