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Sales Operations Process Analyst (Philippines Remote - USA Working Hours)

External
Turnitinllc logoTurnitinllc · Dumaguete City, Philippines
Full-timeRemote2mo ago
Documentation
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Responsibilities

  • Decision Logic Design: Identifies and defines all "if/then" logic gates within a process. Explicitly documents the criteria for every decision point so that orchestration tools can execute actions with accuracy.
  • Quality Control Logic: Designs the logic for automated quality checks. This involves identifying which manual data-entry tasks can be replaced by system validations, ensuring that data accuracy is maintained by the system rather than the human.
  • Orchestration Enablement: Converts standardized workflows and execution logic into orchestration-ready designs that technical teams can reliably implement. Provides execution-ready blueprints and logic frameworks that enable scalable automation, AI-powered assistants, and embedded process guidance.
  • Proven Characteristics for Success:
  • Ability to deconstruct complex business activities into logical sequences and clear decision frameworks.
  • Strong analytical capabilities with the ability to reason naturally in terms of states, triggers, conditions, and outcomes.
  • Strong interest in and aptitude for applying AI-augmented technologies to improve sales processes and execution.
  • Highly detail-oriented, with the discipline to dive deep into processes, examine execution details, and accurately document and refine workflows.
  • Proven ability to produce precise, high-fidelity process documentation, flow diagrams, and functional specifications.
  • Ability to work independently on complex, ambiguous problems while remaining aligned w

Additional Information

Sales Operations partners with the sales organization to provide the processes, systems, and operational support required for efficient, consistent, and scalable sales execution. The function balances day-to-day operational delivery with strategic partnership to strengthen the sales operating model. As the sales organization evolves toward greater automation and AI-enabled execution, our function plays a critical role in strengthening the underlying operating model and ensuring processes are ready to scale. The Sales Operations Process Analyst supports this mission by combining day-to-day sales operations support with structured procedure documentation and continuous improvement. The role works closely with sellers and operations partners to understand how workflows operate in practice, support system usage and process adherence, and identify execution challenges, manual workarounds, and data quality issues across the sales lifecycle. Using this operational insight, the Sales Operations Process Analyst simplifies and standardizes workflows and translates manual sales activities into clearly defined, sequenced process flows and decision logic. These execution-ready process designs provide the foundation for increased automation, system-driven execution, and AI-enabled assistance, ensuring that process improvements are grounded in real operational behavior and deliver measurable gains in seller productivity, execution quality, and scalability.


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