Medical Receptionist I

About the role

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries. What you need to know Salary: $13.00-$19.00/hour and w ill be commensurate based on the selected hire's education and experience . Location/Schedule: Bryan, TX/Full-Time Apply! Submitting a cover letter, CV/Resume to assist us with the review process. You may upload these documents on the application under CV/Resume. Required Education and Experience: High school diploma or equivalent combination of education and experience Two years of experience in general office, medical office or related areas. Required Special Knowledge, Skills, and Abilities: Must be skilled in the operations of a medical office Working knowledge of word processing software Basic computer and typing skills, keyboarding Interpersonal and communication skills Ability to plan and organize effectively Knowledge of HIPAA guidelines Ability to multi -task and work cooperatively with others

Responsibilities

• Patient Phone Calls
• Handles phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance.
• Routes calls to clinical staff and enter phone notes as appropriate.
• Front Desk Patient Check-In
• Verifies patient demographic information, collect co -pays and past -due balances
• Works patient waitlist, verifies insurance, registers patients for portal, checks patients in/out.
• Scans insurance cards and IDs.
• Assists patients with kiosk.
• Other Billing Projects
• Performs various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.
• Provides staff support and performs business activities.
• Why Texas A&M University?
• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees
• All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verif

Requirements

• Associate 's Degree
• Two years' experience in general office or personnel operations including one year experience working within a medical office
• Prior EHR experience
• Familiarity with electronic medical record systems.
• Fluent in Spanish

Benefits

Additional Information

Job Title Medical Receptionist I Agency Texas A&M University Health Science Center Department Primary Care & Rural Medicine Proposed Minimum Salary Commensurate Job Location Bryan, Texas Job Type Staff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

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