Transaction Manager
External
Superbike Factory · Sk102nzPrepare for this interview
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About the role
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we've grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We don't just fix bikes - we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's got your back. We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who'll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You'll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued. What You'll Be Doing Day-to-Day: Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.
Requirements
- Essential:
- Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
- Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
- Current UK Driving Licence.
- Desirable :
- Familiarity with motorcycles is preferred.
- FCA Accreditation would be beneficial.
Benefits
Additional Information
Transaction Manager Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time
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