VOR Agent- Automobile

Responsibilities

• Responsible for supporting the dealership network on request related to the expediting of service parts orders. Agents will work primarily in Stellantis systems, including a case management tool, parts catalog, parts inventory management, supply chain tools etc.
• Request to be handled include among others:
• Upgrade order status
• Place request on dealer behalf
• Dealer to dealer sale
• Required background & skills:
• Ability to relate with dealer
• Customer service experience
• Knowledge of automotive processes & parts
• PC literate
• EDUCATION and/or EXPERIENCE
• Minimum 1-3 years automotive technical background with working experience in automotive dealership operations or similar operation is preferred.
• High school diploma or General Equivalency Diploma (GED) is required
• Experience with vehicle service parts release processes preferred
• Analytical ability
• Proficient in MS Word, Excel and PowerPoint
• This role requires you to work in Night shift from 5:30 pm to 2:30 am.

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Company Intel

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