Customer Retention Representative (Remote)
External
Globe Life · USFull-timeRemoteToday
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Globe Life? Share your experience