Director, Strategic Initiatives

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You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Sun Life Overview A leading international financial services organization building trusted and lasting relationships with Clients around the world., with $1.3 trillion in assets under management, provides individuals and corporate clients with a diverse range of protection products (life and health) and wealth products (asset management, mutual funds, group pension and retirement, and individual annuity and savings). Chartered in 1865, Sun Life celebrated its 150th anniversary in 2015. Client Experience Office (CXO) aims to build and deliver a holistic "One Sun Life" experience to Clients as we help them achieve lifetime financial security and live healthier lives. The CXO is at the heart of Sun Life focused on attracting and engaging Clients thru brand and performance marketing, engaging with Clients through the design, build, and delivery of client journeys, exceptional mobile and web channel experiences, and deepening relationships through personalized engagement across all channels and products. To understand our Clients, we actively listen and learn by employing experts in Client experience, journey design, engagement, marketing, strategy, and digital, data and analytics. Sun Life is a socially responsible organization with a commitment to sustainability in its practices and operations. Among other recognitions, the company appears regularly on the Global 100 Most Sustainable Corporations in the World, as selected annually by Corporate Knights. Reporting to the VP, Experience, Planning, and Transformation, (CXO), the primary accountability of the Director, Strategic Initiatives, is to provide a diverse range of strategy execution, analytical, coordination and communications support. The incumbent acts as the representative of the SVP and the CXO Leadership Team (CXLT). Role Summary Drives the effectiveness and operating discipline of the CXO Leadership Team, ensuring leadership time, forums, and priorities are aligned to the function's goals. Embeds strong governance, clarity, and consistency across the team to support seamless execution and a high-performing environment. What will you do? Act as a strategic Chief of Staff to the CXO Leadership Team, setting the operating cadence and ensuring disciplined execution across all leadership forums Own end-to-end leadership team effectiveness, including agenda design, facilitation support, and clear, actionable documentation of decisions and follow-ups. Bring a strategic lens to calendar and forum management-ensuring leadership time is focused on the highest-value priorities and aligned to the CXO transformation agenda. Shape and reinforce a strong, cohesive CXO team culture, fostering alignment, transparency, and engagement across the function. Ensure the CXO function operates with full auditability and in strict adherence to risk and governance standards, embedding consistent practices, documentation, and controls across all activities. Undertake and oversee a variety of projects and initiatives of sensitive nature, and usually requires proactive thought process and effective navigation, with minimal follow up, ensuring discretion and ability to see items through to resolution/completion Develop presentations on a variety of business and industry topics for the CXO LT and support them with internal and external commitments where necessary. Anticipate problems, critical issues, and opportunities as they arise and advise the SVP, CXO and CXLT accordingly Partner with Corporate Communications to: Support the creation of messaging, supplying content, proof points, and strategic context to amplify priorities and ensure consistent, high-impact messaging. Support the SVP, CXO with internal and external commitments, including preparing briefing notes , liaising with stakeholders, and coordinating required follow-up. Assist with annual budgeting and expense management, collaborating providing analysis and strategic perspective, as required. Develop strong relationships with counterparts across other BUs and enablement functions within SL Canada and relevant Global teams What do you need to succeed? Demonstrated ability to drive the strategic execution of business priorities which span multiple business units / functions Excellent judgment, relationship management, and impact and influence capability, with a demonstrated ability to build effective rel

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