Operation Manager
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About the role
Roles & Responsibilities Duties and Responsibilities: . Oversee and manage daily operation activities. - Perform quality controls and monitor production - Train, assign, schedule, coach, counsel, and discipline employees - Find ways to increase quality of customer service - Monitoring inventory levels to ensure that products are available when needed - Ensuring that products are stored properly to eliminate spoilage or damage - Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns - Setting up computerized inventory tracking systems to monitor product sales and inventory levels - Responsible for the productivity and efficiency of the operations in the warehouse. - Implement HSE system in the work environment. - Manage storage and materials handling duties related to the warehouse. - Developing and implementing marketing strategies to promote products and increase sales volume - Communicate all operating policies and/or issues at department meetings - Help the organization's processes remain legally compliant - Resolve employees' disciplinary issues and outlet manpower needs. - Develop a sound and strong working relationship with all outlet staff and to develop their maximum potential. - Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation. - Bilingual to liaise with English and Chinese speaking associates - Any other related operational issues and projects as and when required. Requirements and skills - Proven work experience as Operations Manager or similar role - Knowledge of organizational effectiveness and operations management - Experience budgeting and forecasting - Excellent communication skills - Leadership ability - Outstanding organisational skills - Good problem solver and self-confidence in decision making. - Leadership with strong influential and coaching skills. - Strong inter-personal skills and to lead by example with hands-on approach. - Ensure completion of all required paperwork, records, documents, etc. - Ensure all safety and work rules and regulations are followed. Ensure departmental housekeeping standards. - Singaporean or SPR. Location : Near Payar Lebar MRT How to apply : Interested applicants please send resume to 8168 4271(Whatapps) or whatapps (ONLY) for interview appoitment.
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