Executive Vice President, Program Delivery

Responsibilities

• Client impact and growth
• Serve as executive sponsor on key programs and accounts
• Build trusted relationships with senior government stakeholders
• Lead high-stakes communications, escalations, and recovery efforts
• Drive organic growth, recompete success, and pre-RFP positioning
• Translate delivery insights into future opportunity shaping
• Leadership and organizational health
• Lead and develop a high-performing organization of delivery leaders
• Establish clear accountability and role clarity across leadership layers
• Build a strong leadership bench and succession pipeline
• Drive a culture of ownership, transparency, and continuous improvement
• Predictable delivery
• Own portfolio performance across cost, schedule, scope, and quality
• Ensure consistent, real-time visibility into program health
• Lead intervention and recovery efforts for at-risk programs
• Establish consistent delivery practices across programs without over-bureaucratizing teams
• MCP-native delivery system (governance + operations unified)
• Reduce operational burden on delivery leaders and increase organizational leverage
• Design and operate a unified delivery system
• Replace manual reporting and coordination with system-driven workflows and automation
• Integrate program, financial, staffing, and risk data into a shared context layer
• Integrate program, financial, staffing, and risk data into a shared context layer
• Establish system-driven governance, where:
• Program health, risks, and financials are visible in real time
• Escalations are exception-based and timely
• Eliminate redundant reporting, tooling, and coordination layers
• Define and enforce minimum operating Standards (MOS) through systems rather than manual process
• Ensure the system supports both:
• Consistent standards where needed
• Flexibility and team-level autonomy
• Partner with platform, data, and AI teams to:
• Enable automated reporting and insights
• Introduce predictive risk signals
• Support agent-assisted workflows
• Risk management and governance
• Establish continuous, system-driven governance with exception-based escalation
• Ensure audit readiness and compliance with government contracting requirements
• Build proactive risk identification and mitigation practices across the portfolio
• Lead executive-level governance and risk reviews
• Financial performance and discipline
• Own revenue predictability, margi

Benefits

Additional Information

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary EVP of Program Delivery owns the enterprise delivery system -- ensuring Nava can reliably, predictably, and profitably deliver on all client commitments . The EVP of Program Delivery forms and maintains dynamic, trusted relationships with clients, potential clients, teaming partners, strategic hires, and with internal team members at Nava. This executive leader operates within a matrixed organization, where delivery outcomes depend on tight coordination across: Program Delivery and portfolios Product, engineering, and design (practices) Delivery Operations Finance, People Ops, and Business Development The EVP, Program Delivery is co-equal to Nava's EVP, Growth. Growth creates demand and Delivery fulfills and sustains it -- both are required for durable performance. Rather than relying on direct authority alone, the EVP succeeds by: Establishing clear operating models and decision rights Aligning multiple functions around shared outcomes Building systems that reduce friction across organizational boundaries This role oversees a multi-layered Program Delivery organization (80+ people) and is responsible for ensuring consistent, high-quality execution across complex, mission-critical engagements . In parallel, the EVP designs and operates a unified, Model Context Protocol (MCP)-native delivery system - a real-time, intelligent layer that integrates program execution, financial performance, staffing, and risk into a single system. Success in this role requires improving both delivery outcomes and the system through which delivery happens .

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