Franchise Support Specialist (Remote - Chicago Area Preferred)
External
Winhomeinspection · ChicagoFull-timeOn-site7mo ago
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Be the main point of contact for franchise owners, building trust and rapport
- Champion and coordinate requests with internal marketing, training, and tech teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Troubleshoot and provide guidance as you grow expertise in our systems
Requirements
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized and persistent in getting things done
- 4+ years in client service or customer success (preferred but not required)
- Why WIN
- 100% remote role (Chicago-area candidates preferred)
- Collaborative, inclusive culture built on respect and growth
- Health, dental, vision insurance + PTO + 401(k) match
- Career development and advancement opportunities
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offRemote work options
Additional Information
Job Description for Franchise Support Specialist (Remote - Chicago Area Preferred): 👉 Want to play a key role in helping small business owners succeed? WIN Home Inspection is looking for a Franchise Support Specialist to champion our franchise owners. You'll be their go-to partner, coordinating across marketing, training, and tech teams, while also supporting projects that strengthen our franchise system.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at winhomeinspection? Share your experience