Customer Service Representative (German)
External
Msxinternational · Barcelona, SpainFull-timeOn-site7mo ago
Compliance
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Benefits
Permanent contract from day one.Salary: €24,000 gross per year.Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months).Be part of a great team of professionals in an internationally consolidated company.Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).23 working days of vacation per year, as stipulated by the collective agreement.Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.We are looking for you if:You have a C1 level of English and are fluent in German .You are preferably available full-time.You will be working from our Barcelona office in a 50% hybrid position , with the first 5-6 months approx. fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 2, 1ra planta, 08960 Sant Just Desvern, Barcelona.Do you think you're the ideal person for this position? We want to meet you! Apply now, and we'll review your application.With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:Consumer EngagementParts, Accessories & Service PerformanceActionable InsightsRepair Optimization & ComplianceLearning SolutionsDistribution & Sales PerformanceOur proven track record means that we now partner with almost every car manufacturer on the market.Vision insurancePaid time offFlexible scheduleParental leave
Additional Information
Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative! Your daily tasks will include: Attending calls and responding to emails from clients and dealerships. Following up with customers until their inquiries are fully resolved. Making reminder calls and following up on incidents to achieve maximum satisfaction. Updating databases, drafting reports, and creating summaries.
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