HR Administration Assistant

About the role

HR Administration Assistant (12 Month FTC) - Manchester WHAT TEAM WILL YOU BE JOINING? This role is in our Human Resources Team, which is spread across our London, Manchester, Leeds, Edinburgh, Dubai, Dublin and Warsaw offices, and supports the business internationally. The HR Team is made up of various smaller teams including Learning and Development, Reward, Resourcing, HR Operations HR Business Partnering and the CSR and Diversity team. AG pride themselves on continual improvement and innovation and therefore you will be pivotal to drive forward fresh initiatives, annual processes and projects. You can expect a varied, fast paced and diverse role within an inclusive, collaborative and friendly team. We are committed to having a diverse team and actively encourage applicants from diverse backgrounds and communities. We have a number of inclusion initiatives and employee networks that provide space to discuss the differences that make us who we are and the ways in which we can celebrate this at AG. It is important that we provide a positive experience to everyone who works here and our focus on financial, lifestyle and wellbeing benefits ensures that this experience goes beyond the nine-to-five. As an employee at AG you will benefit from a flexible and agile culture. We are committed to making agile working accessible to all, balancing our employee's needs with the requirements of the team, the firm and its clients and living true to the values in our mindful business charter. WHAT WILL THE ROLE INVOLVE? Your job will be working directly within our HR Administration team to provide support to the wider HR department by performing a variety of tasks adhering to standard processes, ensuring the service is provided in an efficient and effective manner, in line with service level agreements. In this position, you will be involved in the full employee life cycle from onboarding right the way through to retiring. This does include day to day processing of new starters, movers and leavers and also working through our day-to-day enquiries using a query management system. This role will provide support to several of our regions. We in HR Administration don't like to just keep things as they are we like to make an impact too so what comes with that is project work you can also get involved in. Delivers a diverse administration service which includes (but may not be limited to) Core HR lifecycle activity and Core Payroll activity for a number if different regions. Prepares and delivers Management Information and Reporting as requested through the relevant reporting tool. Ensures all new starter, lifecycle changes and leavers are entered into the HR/Payroll systems in an accurate and timely fashion to meet payroll deadlines, allowing for accurate and timely payments via the outsourced payroll team. Provides advice to employees and managers on general HR and payroll related queries and how to access and use the HR system and other information sources. Prepares, checks and issues all necessary documentation in an accurate and timely fashion. Liaises with the in-house and outsourced payroll teams to investigate and resolve any payroll related queries and issues Provides feedback on a regular basis and identifies opportunities for improvements in our processes and automated functionality of the HR system Takes responsibility for scheduling check in meetings in line with defined timescales, and provides upward feedback. Shares knowledge and offers coaching and support to colleagues. WHAT SKILLS WILL HELP YOU BE SUCCESSFUL IN THIS ROLE Customer service experience within a professional or commercial environment Exceptional attention to detail in all aspects of work produced Previous experience of Workday or other HR database preferable Desirable operational administration experience Knowledge of payroll processing and legislative requirements is preferable Strong IT skills including use of complex HR systems and Excel, highly analytical with the ability to manipulate data as required Experience of working to strict deadlines and managing a busy workload Experience of working with outsourced vendors to support payroll and administration processes Previous demonstrable experience of working within and delivering on service level agreements Experience of liaising with third party suppliers to resolve issues OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in. Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge?

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