Project Manager - Software Implementation (Health & Welfare)

Responsibilities

• Key activities you'll own:
• Coordinate and facilitate cross-functional team meetings and working sessions; capture decisions, actions, and follow-ups clearly
• Maintain project controls: plans, milestone trackers, dependency logs, and status reporting to support accurate visibility
• Identify risks, issues, and dependencies early; support mitigation planning and escalate when needed
• Prepare and deliver client-facing status updates, meeting materials, and follow-up communications
• Support delivery work across the full benefits implementation lifecycle: eligibility, enrollment, plan configuration, data migration, carrier/vendor interfaces, testing, and go-live
• Apply Agile and modern delivery practices to support team planning and execution
• Use AI tools (copilots, automation) to improve your productivity and the team's: drafting meeting notes, summarizing actions, generating status reports, managing follow-ups
• Help maintain accurate project data and dependency tracking so the team stays current and ready
• What makes this work interesting: You'll solve real coordination challenges, manage competing priorities, and see the direct impact of your work on client success and team morale. You'll also learn the Health & Welfare benefits space-a specialized domain that's valuable across the industry.
• What You Bring

Requirements

• 2-3 years of project management experience, ideally supporting client-facing software implementations or benefits technology projects
• Foundational knowledge of project delivery methodologies (Waterfall, Agile, Hybrid)-you understand the basics and can apply them flexibly
• Strong organizational and communication skills: you can juggle multiple priorities, document decisions clearly, and keep teams aligned
• Proficiency with project tools such as MS Project, Jira, Smartsheet, or Azure DevOps
• Practical experience with AI tools: you're comfortable using copilots, automation, or generative AI to improve your own productivity and work quality
• Willingness to learn Health & Welfare benefits concepts-you understand the value of benefits administration and are ready to develop domain knowledge (eligibility, enrollment, plan rules, life events, interfaces, data migration)
• Experience with Health & Welfare benefits platforms, including support for medical, dental, vision, life, disability, spending accounts, or leave programs
• Familiarity with carrier/vendor integrations, eligibility file feeds, payroll interfaces, or data migration activities
• Exposure to open enrollment, annual enrollment, or client onboarding projects
• PMP certification or working toward it
• Salary Range: $60,000 - $80,000
• TELUS Health offers rewarding benefits, which may vary per job function, such as:
• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks

Benefits

Additional Information

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join Our Team and What We'll Accomplish Together TELUS Health is transforming how organizations manage employee benefits. Our Retirement & Benefit Solutions team works with leading North American companies to implement modern, cloud-based platforms that simplify benefits administration-making it easier for employees to access the health and welfare programs they need. As a Project Manager on our implementation team, you'll be the connective tissue holding complex software implementations together. You'll coordinate cross-functional teams, maintain project clarity when things get complex, and directly support clients through their transformation journey. This role is perfect for someone who thrives in fast-paced, collaborative environments and takes pride in delivering on commitments. You'll work on meaningful projects that impact thousands of employees, helping organizations modernize their benefits administration while building strong client partnerships.

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