Product Owner & Customer Journey Expert - IPA Trade Store @ING Hubs Romania
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Discover ING Hubs Romania ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We started out in 2015 as ING's software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from our office in Bucharest. Our tech capabilities remain the core of our business , with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? The Mission Financial Markets (FM) is the Bank's gateway to the professional markets around the world. Our primary function is to service the needs of ING's clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products. Within FM, in Pricing Core area, we have ING Pricing Architecture (IPA) platform, which consists of multiple components that enable real-time and batch calculations of financial risk metrics and simulations (e.g. XVA, PFE, Value at Risk , Expected Shortfall , Bilateral Margining , pre-deal derivatives Pricing ) which are driven by new banking regulations as well as advanced Risk analysis on the derivative product portfolio of Financial Markets (interest rates, credits, foreign exchange). This platform is in the heart of the IT landscape for our global dealing rooms and risk managers in Asia, Europe and Americas, with aprox. 30 scrum teams spread across 4 locations (Amsterdam, Brussels, Bucharest and Singapore), cooperating to evolve it towards target ING Financial Markets IT vision. In particular, IPA Trade Store is one of the core IPA components responsible with the ingestion, transformation and distribution of trade related data to a series of other IPA components or pricing and risk engines, in order to be used together with the static data and market data for pricing and risk calculations. Your day to day Even if you'll start your day from the comfort of your home or drink your morning coffee in our office's garden, your day will be quite similar when comes to tasks. Together with your customer journey expert colleagues in Bucharest, Amsterdam, Brussels and London, you will: Combine market and system knowledge, product management, and business expertise to take a leading role in successfully delivering change initiatives. Be the interfacing function between various stakeholders (trading, sales, Ops, risk, IT, markets, and software vendor partners) to understand the challenges and identify how technology and process can be used to solve them Represent the voice of the business to the squads Support efficient change by providing impactful analysis on cross domain, end-to-end, complex environments As a Product Owner, you will: Be a partner of the squad and be part of the process (be at the standup, plannings, drive refinements, fully engage with the dev cycle, be there for the team when they need you) Maximise business value by creating / providing clear and developer-ready content for user stories (what is needed, for whom and why with clearly defined acceptance criteria (leave no one in any doubts on what's required)), stimulate rich and collaborative conversations Perform collaborative refinements by getting the team involved regularly and working together Love your backlog (know the backlog inside out, groom it regularly, keep it prioritized) Facilitate alignment of the delivery teams (how) with the businesses/user groups to ensure a strong focus on timely & good quality delivery Ensure deliveries meet the expected deadlines Create, maintain and own the product vision and regularly share it with the stakeholders and the engineering teams (creative and open to collaborative ideas, excite, motivate, enthuse the team, instill confidence, live and breathe the product vision) Create strong relationships with both team members and stakeholders (communicate, listen, rapport, empathise, influence, motivate, say no vs say yes) Adapt and improve: don't repeat waste and improve what works Think iteratively (lean) and have technical empathy (understanding) in order to deliver incremental value (vertical slices) and have a smooth iterative delivery process Structure, simplify and solve issues on
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