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BEES Account Management Specialist

External
abinbev logoAbinbev · São Paulo, Brazil
Full-timeOn-siteToday
CRMData Analysis
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About the role

AB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and Africa. About AB InBev Growth Group Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world. In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft. We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities. Do you enjoy solving complex problems through data and want to help shape the future of the BEES Marketplace? This opportunity is for professionals who are passionate about analytics, customer data, and AI-driven solutions. In this role, you'll partner closely with Marketplace, Product, Personalization, and Data teams to improve how we identify, consolidate, and enrich customer information across the BEES ecosystem. You'll play a key role in developing customer identity algorithms, improving account governance, identifying buyer growth opportunities, and supporting a secure, scalable Marketplace experience.

Responsibilities

  • Lead customer identity and account consolidation initiatives, creating a unified customer view across the BEES ecosystem.
  • Partner with Product, Data, and Personalization teams to improve customer matching algorithms and data quality .
  • Drive customer data enrichment initiatives to ensure reliable and actionable customer information.
  • Identify opportunities to expand the Marketplace buyer base through data analysis and business insights.
  • Support user governance and fraud prevention initiatives, ensuring a trusted platform.
  • Collaborate with regional stakeholders, including teams in Mexico, on Marketplace initiatives.

Requirements

  • Bachelor's degree completed in Computer Science, Data Science, Engineering, Information Systems, Statistics, Mathematics, Business Administration, Economics, or related fields.
  • Advanced English.
  • Experience working with data analysis, customer data, algorithms, or AI-driven solutions.
  • Strong analytical and problem-solving skills.
  • Ability to manage cross-functional stakeholders and work collaboratively across different teams.
  • Previous experience with Marketplace, customer identity, CRM, customer data, or data governance is a plus.
  • Experience with Databricks or similar analytics platforms is a plus.
  • ✈️ Availability for occasional international travel (approximately 1-2 trips per year).

Benefits

Performance based bonus*Attendance Bonus*Private pension planMeal AllowanceCasual office and dress codeDays off*Health, dental, and life insuranceMedicines discountsWellHub partnershipChildcare subsidiesDiscounts on Ambev products*Clube Ben partnershipScholarship*School materials assuranceLanguage and training platformsTransport allowance*Rules appliedEqual Opportunity & Affirmative Action:The following fields are optional, but anticipate the information for your registration*.Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.For more information: www.abinbev.comHealth insuranceDental insurancePerformance bonus

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