Senior Manager, Digital Analytics

About the role

Gen Digital operates a portfolio of consumer security and privacy brands serving hundreds of millions of users worldwide. Every product decision, marketing dollar, and growth initiative depends on a single question: what is the data actually telling us? This role is the answer. The Digital Analytics & Tag Management Lead owns Gen's end-to-end web measurement infrastructure. You are the primary technical authority on how behavioral data is collected, structured, and delivered for our web properties - from the data layer specification through Tealium tag governance, web instrumentation, marketing tagging, cookie and consent management, and the Amplitude digital analytics platform. You lead a team of individual contributors and serve as the primary internal stakeholder for what the data layer should look like, ensuring it reliably powers product analytics, marketing measurement, and privacy compliance at global scale.

Responsibilities

• Data Layer Strategy & Governance
• Serve as the primary internal stakeholder for Gen's data layer; Engineering still owns much of this , but you need to be defining and maintaining the specification that governs what data is collected, how it is structured, and how it flows to all downstream consumers.
• Author and maintain the canonical data layer schema across web properties; own versioning, change management, and documentation.
• Establish naming conventions, event taxonomy, and variable standards that enable consistent analytics across product lines and geographies.
• Partner with product engineering, product management, and data engineering to review and approve any changes to the data layer before deployment.
• Tealium Tag Management
• Own the enterprise Tealium iQ implementation end-to-end: tag library health, load rules, data layer variable configuration, publish workflows, and environment management.
• Lead the strategy for client-side and server-side tag deployment, evaluating trade-offs between performance, data fidelity, and privacy compliance.
• Define and enforce tag governance standards: tag audits, deprecation of legacy tracking, QA validation processes, and deployment approvals.
• Partner with marketing and adtech teams to onboard, configure, and maintain third-party vendor tags within the Tealium ecosystem.
• Web Instrumentation
• Define the instrumentation strategy for Gen's web and mobile web properties - determining what user behaviors, funnels, and events must be tracked to support product and marketing decisions.
• Collaborate with front-end engineers to implement and validate data layer pushes, ensuring accurate event capture across SPA and traditional page architectures.
• Own the QA and validation process for all instrumentation changes, including debugging via browser dev tools, Tealium's data trace, and Amplitude's event validation.
• Drive a culture of instrumentation-first feature development: new product features ship with tracking requirements defined before code is written.
• Marketing Tagging & Privacy
• Own the marketing tag ecosystem - paid search, paid social, affiliate, email, and display - ensuring tags fire correctly, attributing conversions accurately, and respecting user consent state.
• Serve as the primary liaison between marketing, legal, and engineering on tagging-related privacy compliance: GDPR, CCPA/CPRA, and emerging global regulations.
• Manage the cookie governance framework: audit and classify all cookies set across Gen properties, maintain the cookie inventory, and ensure alignment with disclosed privacy policies.
• Own the consent management platform (CMP) configuration within Tealium

Benefits

Additional Information

About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate - leveraging it to move faster and deliver meaningful results. When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career - from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we'd love you to be part of Gen.

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