Lead, Data Analytics

About the role

The Team Lead Business Analytics is the craft leader and a point of reference for commercial analytics, data, insights and reporting within the global Business Intelligence team. You will serve as the key analytics partner for our Commercial teams across Sales, Account Management, Onboarding, and Distribution. Acting as both a strategic partner and operational leader, you will guide the team in delivering actionable insights and building scalable data foundations. You will harness analytical tools and methods to empower teams across the business with insights that support data-driven decisions, delivering client value and contributing to company revenue growth. As Team Lead Business Analytics, you will oversee the full lifecycle of reporting and data models development, ensuring accuracy, consistency, and continuous improvement. You will work in close collaboration with the Director of BI, to whom this role reports directly, to execute the analytics roadmap and lead key projects aligned with broader business objectives. You'll work on high-impact initiatives, leveraging your understanding of the business along with knowledge of data, workflows, methods, and tools to independently drive analysis and reporting. Your responsibilities will also include coordinating project delivery, managing team resource allocation, and mentoring team members to strengthen their analytical skills and business impact. To be successful in this role, you'll combine a deep understanding of data analytics and business operations with strong communication and leadership skills, and play a key role in advancing a culture of insight-led decisions at FareHarbor. What you'll do here: Oversee the end-to-end design and delivery of scalable reporting solutions, metrics, and data models to monitor business performance, ensuring data accuracy and continuous improvement. Lead the implementation of reporting standards and data governance practices by establishing automated quality checks, maintaining metric definitions, and ensuring consistency, accuracy, and integrity across all reporting in scope. Support the execution of the global BI strategy and analytics roadmap in close collaboration with the Director of BI, contributing to key initiatives and helping resolve challenges. Serve as a trusted analytics partner to Commercial leadership, applying deep expertise in data and commercial analytics to translate business needs into actionable insights, reporting, and scalable data solutions. Leverage advanced data analysis and visualization tools to deliver insights and strategic recommendations that drive operational efficiency and revenue growth. Manage cross-functional collaboration across Commercial, Product, Finance, Data Engineering, and Business Operations teams, ensuring OKR alignment, proactively anticipating data dependencies and seeking managerial guidance in c

Benefits

Additional Information

About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries-we're the largest in our industry and shaping the future of travel, together. Our team is an 'Ohana of 700+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry. FareHarbor Core Values: Think Client First We Are One 'Ohana Be Curious and Learn Own It. Act With Integrity Embrace the Challenge Why FareHarbor? Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams. And since day one, we've known that our real success lies in our people-the Ohana. With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work-to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again. From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can't wait to see all that's to come.

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