General Assembly Quality Operations Manager

Responsibilities

• Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
• Quality Control Management:
• Develop, implement, and manage quality control systems to ensure that all products meet or exceed customer expectations in Quality Center.
• Manage and guide quality control inspectors and technicians in performing routine inspections, testing, and audits of raw materials, in-process products, and finished goods.
• Analyze quality control data and generate reports to identify trends, potential issues, and areas for improvement.
• Process Improvement:
• Collaborate with the production team to identify and implement process improvements that enhance product quality, reduce waste, and increase efficiency.
• Lead continuous improvement initiatives focused on improving production processes, reducing defects, and ensuring compliance with industry standards and regulations.
• Compliance and Documentation:
• Ensure that all production processes comply with relevant quality standards, industry regulations, and safety guidelines.
• Maintain accurate and up-to-date documentation related to quality control activities, including inspection records, test results, and corrective actions.
• Team Leadership:
• Foster a collaborative and results-driven team culture, ensuring effective communication and knowledge sharing within the team.
• Manage, train, and develop the quality control team, fostering a culture of quality, accountability, and continuous improvement.
• Conduct performance evaluations and provide constructive feedback to team members to enhance their skills and performance.
• Customer Satisfaction:
• Work closely with the production, logistic, engineering, planning, maintenance, among other teams to address customer complaints and quality issues, ensuring timely and effective resolution.
• Collaborate with the production and engineering teams to develop and implement corrective and preventive actions (CAPA) to address recurring quality issues.
• Reporting and Analysis:
• Prepare and present regular quality reports to senior management, highlighting key performance indicators (KPIs), quality trends, and improvement initiatives.
• Use data-driven analysis to drive decision-making and implement corrective actions.
• Location & Travel Expectations :
• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

Requirements

• We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambi

Benefits

Additional Information

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

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