Communication Specialist

About the role

We actively looking to hire a Communications Specialist in North America, where we are focused on strengthening employee engagement, enhancing internal storytelling, and building a more connected regional culture.

Responsibilities

• Internal Communications & Editorial
• Draft and publish internal communications across regional and global channels (e.g., regional news articles, leader messaging and internal campaigns)
• Support and execute an internal editorial calendar aligned to business priorities
• Support development of leader messaging, including announcements, campaigns, and town hall materials
• Assist with quarterly communications, including regional results and leadership messaging
• Employee Engagement & Events
• Support planning and execution of employee engagement initiatives, including:
• Town halls (logistics, content, and coordination)
• Recognition programs
• In-office brand and culture initiatives
• Coordinate and promote regional and global campaigns
• Assist with internal promotion of key initiatives and events
• Prepare supporting materials such as Q&A, talking points, and employee-facing content
• Intranet & Internal Platforms
• Support the launch and ongoing management of the regional intranet
• Ensure content is timely, relevant, and aligned across regions
• Help drive adoption and engagement with internal platforms
• Web Editorial Support
• Publish and help manage web content across multiple sites, including the development of expert blogs and business solutions
• Coface Cares (Employee Initiatives)
• Support planning and promotion of Coface Cares initiatives across North America
• Coordinate communications tied to employee, community, and industry-focused activities
• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field preferred
• 2-5 years of professional experience in internal communications, corporate communications, marketing, or a related field, ideally within a corporate or financial/insurance/credit services environment
• Proven ability to write, edit, and proofread a variety of content (e.g., internal communications, leadership messaging, articles, campaigns) with strong attention to detail
• Experience supporting editorial calendars and executing communications plans across multiple platforms (intranet, email, web, campaigns, etc.)
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Experience supporting employee engagement initiatives, internal events, or corporate programs (e.g., town halls, recognition programs, campaigns)
• Familiarity with intranet platforms, content management systems (CMS), and digital communication tools
• Ability to collaborate effectively with stakeholders across functions and levels, including senior leadership
• Highly detail-oriented with a proactive, solutions-focused mindset
• Strong interpersonal and communication skills, with the ability to translate business priorities into clear, engaging content
• Experience working in a North America regional or global organization is a plus
• Interest in corporate culture, employee engagement, and internal storytelling

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