Recovery Analyst
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About the role
Headquartered in San Diego, Mulligan Funding serves as a leading provider of working capital ($5K - $2M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge technology, human touch, and unwavering integrity, we are looking to add to our people first culture, with highly motivated and results-oriented professionals, to push the limits of what's possible while creating value for all of our partners. As a Recovery Analyst, you will work directly with business owners experiencing financial hardship to identify solutions, resolve delinquent accounts, and support recovery efforts across our portfolio. This role combines customer relationship management, collections, problem solving, and financial analysis. You will review account activity, assess repayment challenges, and work with customers to explore repayment plans, settlements, and other workout options that help achieve positive outcomes for both the customer and Mulligan Funding. The ideal candidate is a strong communicator who can balance empathy with accountability, navigate difficult conversations, and think critically when evaluating customer situations. Mulligan Funding is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability or veteran status.
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