Clinical Pathway Capability Specialist

Requirements

• Bachelor's degree
• Master's degree or higher; degrees in education, business
• administration, or human resources development are preferred
• MR Certification
• Standard driver's license
• Instructional design or coaching certifications preferred
• 5+ years of experience in sales training, competency development, or
• KAM coaching
• Experience in implementing KAM/sales capabilities within
• the healthcare industry is an advantage
• Pebble Management experience preferred
• Practical support experience in university hospitals and major
• hospitals
• Learning/Instructional Design experience
• Experience in Facilitation / Coaching / Constructive Feedback
• Consensus Building with Diverse Healthcare Professionals
• Demonstrable track record in Account Planning, Review Implementation and Improvement
• Ability to drive cross-functional integration
• Data literacy (KPI design, analysis, and insight extraction)
• Design and Implementation of Omnichannel Strategies
• Diversity and Inclusion
• About Mundipharma
• Join our talent pool
• If you're not sure this role is right for you but you're keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles.
• Additional Job Description:
• Primary Location:
• JP Tokyo Job Posting Date:
• 2026-06-15 Job Type:
• Permanent

Benefits

Additional Information

Clinical Pathway Capability Specialist Location: Tokyo Department: Sales Job type: Full Time Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees. Role & Responsibilities Strengthen the execution excellence of the sales organization and accelerate appropriate use within medical institutions by serving as a capability development leader. Responsible for designing and developing capabilities directly tied to the dual‑model approach (Account Acquisition × Penetration). Through a combination of field‑based coaching and structured learning programs, the role enhances key competencies-such as KAM‑driven consensus building, account planning, multi‑stakeholder engagement, omnichannel utilization, CRM operation, and role‑playing-to accelerate early proficiency and ensure consistent execution quality across the organization. Capability Development Strategy and Curriculum Design Define a capability framework aligned with the dual‑model approach (Account Acquisition × Penetration) and design/update the learning journey accordingly. Develop learning content-including lectures, e‑learning modules, exercises, and role‑play sessions-and establish quality standards for all training materials. Field Coaching & Certification Conduct OJT coaching, including pre‑ and post‑visit role‑plays and debrief sessions, to drive and reinforce sustained behavior change. Evaluate the quality of KAM consensus building and account planning, and design and manage a certification program based on defined competency standards. Strengthening Cross‑Functional Alignment and Consensus‑Building Skills Provide guidance on creating and updating decision‑maker maps and decision‑making pathways to elevate practical consensus‑building capabilities. Train facilitation techniques for updating in‑facility SOPs, workflows, and clinical protocols within medical institutions. Omnichannel & CRM Implementation Support Standardize the planning, execution, documentation, and review of remote detailing, digital material utilization, and Veeva/CRM activities. Support the adoption of data‑driven, precise targeting and the regular practice of KPI reviews. Effect Measurement & Continuous Improvement Measure training effectiveness before and after implementation, and visualize correlations with "penetration‑related" KPIs. Continuously improve curriculum and coaching design based on data‑driven insights.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at peopleservices? Share your experience