Service Staff

Responsibilities

• Restaurant Operations
• o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP
• o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines
• o Provide service to customers
• o Execute proper cash management
• o Preparation and serving of all drinks, beverages and dessert items
• Restaurant Management & Planning
• o Address customers' complaints in accordance to guidelines and to escalate issues to supervisors when necessary
• o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness
• Quality Assurance & Control
• o Comply with SOP and safety requirements
• o Ensure quality of food is up to the prescribed standard
• o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area
• o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety
• People Management
• o Perform as a reliable team member and communicate clearly and audibly.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at R E & S ENTERPRISES PTE LTD? Share your experience