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Patient Care Coordinator (Administrative Assistant)

External
gn logoGn · Bloomington, India
Full-timeOn-site3w ago
ComplianceDocumentationHIPAA
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Responsibilities

  • Administrative Support : Perform a range of office tasks efficiently
  • Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
  • Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
  • Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.
  • Communication : Handle incoming calls and follow up with patients professionally.
  • Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
  • Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
  • Office Environment : Maintain a clean, welcoming workspace.

Requirements

  • High School diploma or equivalent
  • Preferred: 2 years' experience in office administration, sales, or customer service
  • Proficiency in MS Office
  • Flexible to work varying hours
  • Competencies
  • Customer service orientation
  • Team Player
  • Self-motivated, organized and decisive
  • Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.
  • #LI-Beltone

Benefits

401(k)Paid time offFlexible schedule

Additional Information

Patient Care Coordinator - Bloomington, IN Hourly Rate is $15.00/hr. We offer a comprehensive benefits package, which includes: Paid Time Off (PTO) Full medical benefits Paid Holidays Employee Assistance Program (EAP) - Providing support for personal and work-related challenges Employee Engagement through Nectar - Recognition and rewards program 401(k) (Non-Matching) Retirement Plan At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

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