Beauty Centre Manager

About the role

Key Skills & Responsibilities Customer Consultation & Service Excellence Demonstrate strong interpersonal and communication skills when conducting pre- and post-treatment consultations. Assess customers' skincare concerns and recommend appropriate treatments and products based on their needs. Facial Treatment & Technical Expertise Perform facial treatments professionally and safely in accordance with established service standards and hygiene protocols. Maintain up-to-date knowledge of skincare products, treatment techniques, and beauty industry trends. Sales & Customer Relationship Management Apply consultative selling techniques to recommend suitable skincare products and treatment packages. Build long-term customer relationships through excellent service and follow-up care. Administrative & Record Management Maintain accurate customer records, treatment notes, and appointment schedules. Handle front desk operations, customer enquiries, and appointment coordination efficiently. Operational Excellence Ensure treatment rooms, equipment, and common areas are clean, hygienic, and well-organized. Follow company policies, operational procedures, and workplace safety standards. Teamwork & Adaptability Collaborate effectively with team members to achieve service and sales targets. Support centre operations and undertake additional responsibilities as assigned by Management.

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Company Intel

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