Digital Data Analyst

About the role

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Digital Data Analyst serves as a strategic partner in transforming data into actionable insights that drive operational and financial decisions. This role is responsible for managing and optimizing our analytics platform by overseeing our web analytics, Adobe Analytics, while leveraging tools such as DB2, Power BI, and Tableau. The position ensures data accuracy, develops and maintains complex reporting solutions, and collaborates with business leaders to guide strategy through data-driven recommendations. Location: This is a full-time hybrid (40-hour/week) Monday - Friday position . This role is located at 4101 Percival Road, Columbia, SC 29229. Local candidates highly preferred. Sponsorship : This position is not eligible for sponsorship now or in the future.

Responsibilities

• Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes. Revises existing reports and develops new reports based on changing methodologies.
• Analyzes reports to ensure accuracy and quality. Tracks and verifies all reporting statistics.
• Communicates and trains employees and managers on the complex database programs used to generate analytical data.
• Designs, codes, and maintains complex database programs for the extraction and analysis of data to support financial and operational decisions.
• To Qualify For This Position, You'll Need The Following :
• Required Education
• Bachelor's degree in a job-related field OR,
• An additional 4 years of job-related work experience OR,
• Associate's degree and an additional 2 years of job-related work experience.
• Required Work Experience :
• 4 Years Research and analysis experience.
• Required Skills and Abilities:
• -Strong organizational, customer service, communications, and analytical skills.
• Advanced experience using complex mathematical calculations and understand mathematical and statistical concepts.
• Knowledge of relevant computer support systems.
• Ability to train subordinate staff including provide assistance/guidance to staff in design/execution of reporting needs.
• Proven experience with report writing and technical requirements analysis, data and business process modeling/mapping, and methodology development.
• Strong understanding of relational database structures, theories, principles, and practices.
• We Prefer That You Have The Following:
• Adobe Analytics or Customer Journey Analytics (CJA) experience
• java script
• SQL
• HTML/CSS
• Adobe Data Collection experience
• Tableau experience
• Power BI experience
• Knowledge of the healthcare delivery system
• Required Software and Other Tools:
• -Advanced knowledge of Microsoft Office.
• -Knowledge of programming languages across various software platforms, using DB2, SQL, and/or relational databases.
• -Knowledge of tools such as Visual Basic and Macros useful in automating reporting processes.
• Work environment: Typical office environment. Some travel between buildings and out of town.
• Our Comprehensive Benefits Package Includes the Following:
• We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more
• What We Can Do for You:
• We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
• What To Expect Next:
• After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
• Equal Employment Opportunity Statement
• BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing pol

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