Head of Make CoE

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Job Title: Head of Make CoE Location: Macclesfield Hybrid Working: Minimum 3 days per week in the office Introduction to role: Are you ready to shape the future of how we make life-changing medicines across a global manufacturing network? As Head of the Make Center of Excellence, you will set the strategy and roadmap that transforms end-to-end Make processes, partnering with sites and central teams to deliver safer, higher-quality, more sustainable, faster and more productive operations. Your leadership will enable our vision for autonomous manufacturing and top-decile performance, turning ambition into outcomes for patients and the business. Based in Macclesfield (UK), Södertälje (Snackviken and Gärtuna, Sweden), or selected Americas sites, you will orchestrate a complex portfolio through robust governance, enterprise alignment and rigorous Business Process Management. Do you thrive on questioning the status quo, integrating digital and process innovation, and coaching a high-performing team to deliver enterprise-wide results? Accountabilities: - Strategy and Roadmap Leadership: Shape, maintain and communicate the Make CoE strategy and multiyear roadmap; ensure clear priorities and measurable value delivery. - Governance and Alignment: Lead the Make steering committee, co-lead the Make IT Strategy steering committee and actively contribute to Smart Factory and Advanced Data & Analytics governance, achieving enterprise alignment across sites, functions and regions. - Senior Decision-Making: Formulate compelling business cases, improvement plans and recommendations; present at senior forums to drive decisions that improve quality, performance and productivity. - Cross-Functional Integration: Partner closely with IT, Data & Analytics, PT&D and GTO to integrate process technology with operational processes, ensuring holistic solutions that scale. - Smart Factory and Advanced Analytics: Shape and deliver capabilities that advance digital, autonomous and data-driven manufacturing, aligning standards and architecture with business needs. - End-to-End Process Optimization: Improve integration across the value chain and enabling processes, breaking silos and unlocking flow, reliability and responsiveness. - Team Leadership and Development: Coach and develop the Make CoE team to excel in collaboration, communication and influencing; build a culture of ownership, curiosity and continuous improvement. - Business Process Management Excellence: Design, own, maintain and communicate global standards; drive adherence; define global KPIs; monitor and improve performance; codify and spread good practices; strengthen BPM capability across the network. - Customer Focus and Value Creation: Embed voice of the customer across process networks; deliver solutions that advance Safety, Quality, Sustainability, Lead-time and Productivity. - Risk and Issue Management: Proactively identify issues and risks; escalate effectively; ensure portfolio transparency and course correction. - Facilitation and Ways of Working: Run effective meetings and workshops; maintain the Transformation Map; ensure team awareness of interdependent programs and initiatives. - Digital Integration: Partner with IT and Digital/Autonomous teams to integrate digital and IT solutions with operations processes, staying current with internal and external trends. Essential Skills/Experience: - 10+ years of broad experience in pharmaceutical operations, particularly within the area of manufacturing and preferably also in other functional areas of Operations - Proven ability to effectively partner and collaborate with senior leadership across multiple Operations functions in order to reach optimal enterprise-level decisions that incorporate diverse perspectives and insights - High level of proficiency in collaborating and influencing at many levels of the company through well-developed communication and interpersonal skills. Must be able to build productive relationships with colleagues across a range of functions including supply sites, IT, Quality, PT&D/GTO, and GERE, amongst others. - Demonstrated strength in verbal, written and presentational skills which are clear and concise, and the ability to communicate effectively to a wide range of groups across many nationalities and cultures. - Proven ability to lead and coach teammates both in direct-line and dotted-line organizational models - Broad understanding of IT systems and digital/autonomous solutions, and how these elements integrate with manufacturing processes - Keen interest and strength in the area of leveraging data to drive business value, as well as a strategic mindset towards the governance and evolution of data and analytics standards and capabilities - Thorough understanding of regulatory and GMP compliance standards for pharmaceutical operations - Demonstrated high level of capability and proficiency in Business Process Management principles and their application, with experience from cross-functi

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