Manager, SMB Account Management, Food and Beverage
External
Block · Chicago, IL$149K–$270K/yrFull-timeRemote1w ago
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About the role
Lead a remote team of 10-12 Account Managers focused on SMB Food & Beverage merchants to drive upsell, retention, adoption, and customer satisfaction. Coach and develop the team, run pipeline reviews and 1:1s, handle escalations, partner cross-functionally with Product, Operations, and Sales, and support OKRs and program improvements. Travel approximately quarterly for team or customer meetings.
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Company Intel
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