Leasing Agent

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Job Summary Join Birgo and help us improve lives through real estate! Through compassionate and thoughtful interactions, this leasing agent plays a vital role in helping prospective residents find their next apartment in our Edgewater portfolio. Why you'll love working here: We are Owner-Operators: We manage our properties in-house. That means clearer internal communication, faster answers for residents, and a collaborative team that values your opinion. A Career Launchpad: Starting as a leasing agent provides firsthand insight into property operations. It opens doors for meaningful professional growth. On-target earnings range from $46,000 to $70,000+ annually (comprising an $18+ hourly base + uncapped commissions ). Balanced Schedule: A stable 40-hour-per-week schedule ( including Saturdays and select evenings) with a predictable, recurring day off during the week. Birgo's Values : T eamwork: We leverage one another's strengths to achieve more together. H umility: We admit our faults and strive to continuously improve. R hinocerality: We charge hard after our highest priorities. I ntegrity: We do the right thing, even when it is costly. V ision: We innovate and adapt to improve lives. E xcellence: We are dependable and accountable to produce quality results. Core Responsibilities Provide excellent customer service to prospective residents Lease market-rate apartments according to Fair Housing standards Respond promptly to all new inquiries, converting leads to applicants Manage calendar, schedule tours, and conduct showings Process rental applications quickly and accurately Establish rapport with residents and provide personalized service during the move-in process Verify all move-ins are fully completed, inspected, and documented Collaborate with property management and maintenance to maintain high occupancy Monitor listing postings and advertisements Escalate resident concerns to the Property Manager Other projects as assigned to help Birgo improve lives through real estate Successful Candidate Profile Knowledge & Experience General knowledge of multifamily leasing principles, including Fair Housing 1+ year of experience in leasing, customer service, sales, or hospitality Experience with property management and leasing software (preferred) High school diploma Work Style Quickly connects and builds relationships Enthusiastically persuades and motivates others Motivated by achieving goals and results Self-confident & self-motivating Passionate about improving people's lives and communities Attentive to details Other Requirements Frequent travel between Shaker Heights and Edgewater Occasional travel to Pittsburgh Insured vehicle and valid driver's license Able to use a computer for a full workday

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