Receptionist

Requirements

• Not Applicable
• Ability to type brief memos, letters and forms
• Skill in data analysis and interpretation
• Principal Duties and Responsibilities:
• Greets visitors and employees to office. Determines nature of business and provides appropriate information, referring to appropriate staff members or department. Also directs deliveries of items to appropriate offices.
• Answers visitors' and employees' questions, based on knowledge of the organization, department and policy, and notifies supervisor of difficult situations.
• Provides support to overall office operations, including ensuring supplies, copy machines, fax machines are in proper order, maintained and reports any issues proactively.
• Operates a multi-line telephone console to relay incoming, outgoing and intra-system calls. Provides approved information to callers and records and transmits messages.
• Maintains work area in a clean and orderly condition.
• All roles must demonstrate GBMC Values:
• Respect
• I will treat everyone with courtesy. I will foster a healing environment.
• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others' needs, feelings, and capabilities
• Excellence
• I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through
• Accountability
• I will be professional in the way I act, look and speak. I will take ownership to solve problems.
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Teamwork
• I will be engaged and collaborative. I will keep people informed.
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others
• Ethical Behavior
• I will always act with honesty and integrity. I will protect the patient.
• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
• Results
• I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently
• Pay Range
• $17.13 - $21.69 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
• Equal Employment Opportunity

Benefits

Additional Information

Under direct supervision and/or according to detailed instructions, policies and procedures, greets and receives visitors and Medical Center employees and refers same to appropriate staff members or department. Operates a multi-line telephone console and takes and relays messages. Education: High School Diploma Licensures/Certifications: Not Applicable

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