Compliance Officer

About the role

Reporting to the Compliance Manager, this role plays a critical part in ensuring that employees and subcontractors operate in full compliance with regulatory, safety, environmental, and quality standards. You'll work closely with operational teams across the business to maintain compliance systems, support resource optimisation, and ensure all documentation and accreditations are current and accurate. Manage and maintain subcontractor records, including accreditations, insurances, inductions, and OH&S documentation Ensure all compliance requirements are up to date prior to authorising field or network work Validate and maintain documentation with a high level of accuracy and attention to detail Proactively follow up with subcontractors to obtain outstanding information and resolve compliance gaps Maintain accurate data across multiple systems and databases Support day-to-day compliance operations across multiple contracts Monitor regulatory changes and align activities with governance processes and industry standards Prepare professional communications and correspondence Maintain well-organised and auditable filing systems Service Stream is an equal opportunity ASX‑listed business that develops and operates Australia's essential service networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected. Benefits of working with us include: Flexible working - We genuinely consider all flexibility requests. Growth - Career development opportunities across our expanding business. Discounts - Access to hundreds of major retailers including Woolworths, Airbnb, JB Hi‑Fi, and Bupa. Paid leave - Parental, cultural, community service, study, corporate volunteering, and purchased leave. Culture - A workplace that values diversity, inclusion, and celebrates excellence. How to apply Please submit your interest via the Apply button, where you will be directed to create a profile in our system. We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disabilities or neurodivergence, and those from LGBTIQA+, Veteran, or other diverse groups. Applications will not be accepted via email. If you require reasonable adjustments during the recruitment process, please contact: talent.corporate@servicestream.com.au Department Field Services How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Requirements

• 2+ years' experience in an administrative or compliance-focused role (desirable)
• Strong organisational and time management skills, with the ability to prioritise effectively
• Ability to work autonomously and collaborate within a team
• Strong problem-solving skills with the ability to identify root causes and implement solutions
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficient in Microsoft Office (Word, Excel, Outlook, Adobe)
• Qualifications (Desirable)
• Qualification in Quality, Safety, or Environmental disciplines
• Certificate IV in Training & Assessment

Benefits

Additional Information

Primary Location VIC - Melbourne - 655 Collins St Job Description Summary We are currently seeking a proactive and detail-oriented Compliance Officer to join our team in a full-time, permanent position based in our Collins Street office. This role offers flexibility through a hybrid working model, combining office and remote work. As a key member of the team, you will play an integral role in ensuring our employees and subcontractors meet all compliance requirements, supporting safe, efficient, and high-quality operations across our national network.

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