HR Director

Responsibilities

• Set and lead our HR strategy
• Develop a multi-year HR roadmap aligned with company growth, organizational design, and evolving business priorities
• Translate strategy into clear goals, plans, and metrics across recruiting, HR operations, total rewards, employee relations, and development
• Partner closely with executive leadership to align people initiatives with company strategy
• Scale the HR function
• Take our HR department from "small company" to "large company" readiness-building processes, tools, and structure without losing our people-first culture
• Design and implement scalable systems, processes, and policies that support a growing, distributed organization
• Build and evolve the HR team over time to support increasing complexity and scale
• Implement and optimize HR systems, analytics, and reporting to support data-driven decision making
• Lead people operations and compliance
• Oversee HR operations, including employee data, policies, documentation, and HR ticketing/inquiry channels
• Ensure compliance with federal, state, and local employment laws across our distributed workforce, partnering with Legal as needed
• Maintain and evolve our employee handbook and HR policies
• Drive talent, performance, and development
• Partner with leaders to define role expectations, career paths, and performance standards across the company
• Guide and improve performance management processes, including feedback, reviews, and performance improvement plans
• Support managers in handling employee relations issues in a fair, consistent, and timely way
• Shape compensation and total rewards
• Partner with Finance and executive leadership on salary structures, market benchmarking, and pay practices that support growth and internal equity
• Oversee compensation review processes in partnership with leadership
• Collaborate on benefits strategy to ensure offerings remain competitive and aligned with employee and business needs
• Lead and develop the HR team
• Manage and develop HR team members, providing coaching, feedback, and growth opportunities
• Foster a culture of service, collaboration, and continuous improvement within HR and across the organization
• Serve as a trusted advisor to leadership on people-related decisions
• What makes you a good fit

Requirements

• 10+ years of progressive HR experience, including significant leadership responsibility in a growing organization
• Demonstrated experience scaling an HR function from a smaller company (or business unit) to a significantly larger, more complex organization
• Proven track record as a strategic HR partner to senior leaders, with the ability to influence decisions at the organizational level
• Experience working within high-growth companies is strongly preferred (e.g., board exposure, value creation planning, or rapid scaling environments)
• Broad experience across multiple HR domains (e.g., people operations, employee relations, performance management, compensation, and recruiting)
• Skills and mindset
• Ability to build and improve processes that are rigorous enough for scale but flexible enough for a dynamic environment
• Demonstrated ability to scale organizations while maintaining strong, healthy cultures
• Thoughtful approach to introducing structure-knowing when to build process and when to keep things simple
• Strong judgment and discretion, especially when handling sensitive employee relations and performance matters
• Data-driven mindset, with the ability to use HR and business data to inform decisions and advise leaders
• Excellent written and verbal communication skills, including the ability to explain complex or sensitive topics clearly and directly
• Comfort working in a fully remote, highly collaborative environment across time zones
• A bit about Grant Street Group
• Grant Street Group is a growing SaaS company providing software in areas such as electronic payments, auctions, and tax collection and billing. Our clients include banks, financial companies, and state and local governmen

Additional Information

As HR Director, you'll lead and grow a multi-disciplinary HR team responsible for finding, supporting, and developing our people across the organization. You'll own the overall HR strategy, bring structure to a growing environment, and ensure our people programs support both our long-term vision and day-to-day operations. As we continue to grow, this role will play a key part in shaping how the organization scales-strengthening our leadership infrastructure, building effective systems, and ensuring we evolve thoughtfully. A central priority will be introducing the right level of structure and rigor while preserving the culture and ways of working that have made the company successful. We value a pragmatic, low-bureaucracy approach and are looking for someone who can build for scale without over-engineering. We don't believe that humans are a resource. Instead, we aim to be a resource for the people who work here. If you are energized by combining strategic thinking with hands-on execution, this could be the role for you.

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