Vocational Clinical Specialist

Responsibilities

• Managing a personal caseload end-to-end, planning and prioritising your own diary to meet service and customer needs
• Delivering holistic assessments using a biopsychosocial approach, considering medical, psychological and occupational factors
• Developing, implementing and reviewing vocational rehabilitation and return to work plans
• Building strong relationships with members through telephone, video and face-to-face assessments
• Working closely with claims assessors, employers, advisers and external providers to achieve the best outcomes
• Balancing quality, efficiency and customer experience in a fast-paced environment within insurance frameworks
• Adapting to change and contributing to continuous improvement in processes and ways of working
• Maintaining high standards of clinical governance, documentation and professional practice
• Who we're looking for:
• Registered Nurse, Physiotherapist or Occupational Therapist with relevant NMC or HCPC registration
• Experience in case management, occupational health or vocational rehabilitation
• Ability to work independently, make decisions and manage competing priorities
• Confidence managing your own diary, workload and deadlines
• Experience applying a biopsychosocial approach in practice
• Strong communication and stakeholder management skills
• Ability to thrive in a fast-paced, evolving environment while maintaining quality
• Strong written skills, including clinical report writing
• Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer - both for our own products and at a range of high street stores and online
• We're creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
• #LI-CV1
• At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
• We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
• It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Benefits

Additional Information

Are you a Registered Nurse, Physiotherapist or Occupational Therapist looking for a role where you can apply your clinical expertise in a vocationally focused way to support people back to work. We're looking for Vocational Clinical Specialists to join our clinical team, supporting members within our Group Income Protection business. This is an opportunity to make a real difference, helping people return to work while managing your own caseload and working in a flexible, supportive environment.

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