IT Administrator
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About the role
EVG Specialty Network and VERG Brooklyn are looking for a hands-on IT Administrator to join our team and serve as the go-to technology partner for a busy specialty animal hospital in Brooklyn-while also supporting additional hospital locations remotely. This is an ideal opportunity for someone early in their IT career (1-5 years of experience) who enjoys variety, problem-solving, and learning on the job. You'll get exposure to everything from help desk support to systems and networking, with a clear path to grow into a more advanced infrastructure role over time. You'll start fully on-site to build relationships and gain a deep understanding of our systems, then transition into a more flexible hybrid/remote setup with occasional on-site visits.
Responsibilities
- Be the Go-To IT Support
- Provide day-to-day technical support to doctors, technicians, and administrative staff
- Troubleshoot hardware, software, and connectivity issues (Windows, printers, peripherals)
- Support clinical and business applications used in a veterinary environment
- Manage user accounts, access, and onboarding/offboarding
- Support Core Systems
- Assist with Windows servers, Active Directory, and basic Group Policy
- Help manage Microsoft 365 (Exchange, Teams, OneDrive)
- Monitor system performance, backups, and alerts
- Perform routine updates, maintenance, and patching
- Work Across Networks
- Troubleshoot basic network issues (connectivity, DNS, DHCP, VLANs)
- Support firewalls, switches, and wireless systems (Meraki experience is a plus)
- Coordinate with vendors and ISPs when needed
- Support a Growing Network
- Provide remote IT support across multiple hospital locations
- Help standardize systems and processes across sites
- Assist with projects like new site setups, upgrades, and equipment rollouts
- Contribute & Grow
- Participate in IT projects (infrastructure upgrades, migrations, security improvements)
- Maintain clear documentation for systems and processes
- Help improve IT workflows and best practices
Requirements
- 1-5 years of experience in IT support, systems administration, or a related role
- Strong troubleshooting skills across hardware, software, and basic networking
- Experience with:
- Windows 11
- Active Directory / user management
- Basic networking (IP addressing, DNS, DHCP)
- Ability to communicate clearly with non-technical users
- Self-starter who can prioritize and work independently
- Microsoft 365 administration experience
- Familiarity with virtualization (VMware or Hyper-V)
- Experience supporting multiple locations or distributed environments
- Exposure to networking/firewall platforms (e.g., Cisco Meraki)
- Knowledge of backup and disaster recovery
- Experience in healthcare or veterinary settings
- Work Environment
- Phase 1: Fully on-site in Brooklyn, NY
- Phase 2: Hybrid/remote with occasional on-site visits
- Occasional after-hours work for maintenance or urgent issues
- Why Join Us?
- Gain hands-on experience across systems, networking, and support
- Work in a fast-growing, multi-site healthcare environment
- Clear path for career growth into more advanced IT roles
- Transition into a flexible, primarily remote position after onboarding
- Make a real impact supporting teams who deliver critical animal care
- EVG Specialty Network and VERG Brooklyn are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- US Pay Range
- $70,000 - $85,000 USD
Benefits
Additional Information
Location: Brooklyn, NY (On-site initially → Hybrid/Remote)
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