Document Management Officer
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About the role
We're NN Romania , a trusted leader in life insurance and private pensions , committed to helping people protect what matters most and build a confident financial future. But NN is more than a financial services company - people come first . We've built a workplace where you can be yourself, grow at your own pace, and make a real impact. We're proud to be recognized as a Top Employer , thanks to our colleagues who live by our core behaviors: We collaborate (Team Up). We speak openly (Speak Up). We take initiative with responsibility (Step Up). Your mission Join us as a Document Management Officer and help shape the future of NN. In this role, you'll actively contribute to the success of both the team and the company by engaging with pension-related processes optimization, ensuring compliance, efficiency, and high-quality service delivery. What will you do? Registration of correspondence for internal / external clients Registration of documents at company level, scanning and uploading them in dedicated electronic applications; Manage databases with records of entries and outputs of all documents received and sent by mail / correspondence, handed manually or by external couriers; Daily preparation of records regarding correspondence records at company level according to internal procedures and legal norms in force; Preparation of minutes of handing over documents to service providers (wrapping, packing, etc.); Registration of letters to customers in order to send them by mail / courier. Archiving Receiving, registering and sorting documents from internal customers; Physical archiving of documents for delivery to the storage company; He is responsible for archiving records of entries / outputs according to the legal norms in force. What will you bring? Student or graduate; Medium - advanced English (written and spoken); Diploma for archival activity management - is an advantage; Planning and organization; Customer orientation ; Attention to detail ; Communication skills (writing and speaking) ; Ability to work with routine tasks; Understanding of technical platforms and tools (RPA/OCR)- is an advantage.
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