Senior Deal Desk Coordinator

Responsibilities

• Order Management: Manage and process sales orders, ensuring accuracy and timely fulfillment.
• Deal Desk Support: Support the deal desk by reviewing and approving sales deals, ensuring compliance with company policies.
• EMEA Compliance: Ensure all deals adhere to regional requirements, including GDPR compliance, local tax regulations (e.g. VAT) and specific regional discount thresholds.
• Finance & Provisioning Alignment: Coordinate with Finance and Provisioning teams to ensure accurate billing set up, multi-currency handling and timely provisioning of software.
• Legal Collaboration: Work cross-functionally with Legal using our Streamline AI tool to manage contract reviews, routing, and approvals.
• CRM Maintenance: Maintain and update sales order records in the CRM system.
• Process Efficiency: Assist in the development and implementation of process strategies and initiatives to operate more efficiently.
• Sales Enablement: Provide training and support to the sales team on order management, legal workflows, and deal desk processes.
• Issue Resolution: Resolve any issues related to sales orders and deal approvals promptly.
• Data Integrity: Ensure data accuracy and integrity in all sales operations activities.
• RFP & VRA Ownership: Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to clear compliance hurdles for the EMEA region.
• Interdepartmental Liaison: Serve as connective tissue between EMEA Sales, Global Finance and Legal.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 3 to 5 years of experience in Revenue Operations, Order Management, or Deal Desk roles.
• Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Compensation and Values
• In accordance with various State's transparency regulations, we provide the following salary range information for this position:
• Base salary range: EUR 70K- EUR 90K annually. The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.
• Perks of Horizon3.ai
• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles requ

Benefits

Additional Information

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

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