Director, Digital Product - Europe

Responsibilities

• Set ambitious EU product strategy defining and owning the roadm ap for best -in-class remittance product as well as beyond remittance vision (wallets, banking. Etc) aligned to customer s growth and engagement .
• Drive new customers growth through better onboarding, funnel optimization, referrals, lifecycle engagement, and localized experiences across European corridors.
• Improve retention with delightful products reducing friction and increasing clarity on our pricing merchandising, network and delivery times.
• Build for high- band senders by shaping a differentiated proposition for larger transfers, including tailored verification journeys, premium features, loyalty, and support.
• Lead cross-functional execution with engineering, design, marketing, compliance, risk, and global product teams.
• Expand beyond remittances by diversifying into adjacent financial services that deepen customer relationships and lifetime value

Requirements

• Strategic execution at scale: A rare combination of clear, high ‑ level vision and the discipline to deliver consistently across a complex, multi ‑ country scope. Willing to go deep into the details, remove friction, and drive high ‑ quality outcomes at pace.
• Proven product l eadership: Significant experience in digital product management within fintech, cross-border payments, neo-banking, or high-growth consumer digital platforms.
• Customer centri city: A bility to translate insights into simple, trusted, high-performing digital experiences.
• Growth and CRO Expertise: Strong expertise in growth, CRO, onboarding, localization, experimentation, and funnel analytics
• Exceptional Communication: The ability to influence cross-functional executives, navigate a highly matrixed global organization, and advocate passionately for the European c ustomers .
• #LI-Hybrid
• Estimated Job Posting End Date:
• 06-19-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Benefits

Additional Information

EU Digital is on mission to transform a 175+ year old loved brand into the next - generation of financial services , serving customers in 30+ countries delightful products . W e are looking for a Director, Digital Product EU to define the product vision, set the strategy, a nd drive execution at scale . This is a high- impact leadership role that hat balances long-term vision with hands-on execution : you'll shape the core remittance experience today while building new products that solve meaningful customer needs beyond remittances. You'll combine strong customer centricity, product vision, data rigour and close cross - functi onal partnership to attract and retain customers.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at westernunion? Share your experience