Manager, Legal and Recoveries

About the role

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank. Eden Park: Eden Park Inc. ("EdenPark") is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. Join Eden Park as a Manager, Legal and Recoveries reporting to Fidan Topyurek and be part of our talented and growing team! We are looking for a dynamic and strategic Legal and Recoveries Manager to lead our legal recovery operations with a focus on maximizing charged-off debt recovery while developing a high-performing team. This role blends legal expertise with operational leadership and plays a critical part in driving results, shaping litigation strategy, and building internal capabilities to support long-term organizational success. Strategic Leadership & Team Development Lead, coach, and develop a team of Paralegals and legal recovery professionals to deliver legal recovery services. Foster a culture of accountability, continuous learning, and performance excellence aligned with organizational values. Identify skill gaps and implement training, mentoring, and professional development initiatives to build internal legal and recovery expertise. Legal Recovery Oversight Design and execute recovery strategies that balance legal risk, cost, and return on investment. Oversee the end-to-end litigation process for active and charged-off accounts, ensuring legal actions are timely, effective, and compliant. Set and monitor KPIs for recovery performance, case cycle times, and vendor efficiency. Risk Management & Legal Governance Provide strategic direction on legal recovery actions while ensuring adherence to all regulatory, legal, and ethical standards. Assess case-level and portfolio-level exposure to inform risk-based decision-making and litigation prioritization. Maintain integrity, confidentiality, and professionalism in all legal and business practices. External Partner Management Manage relationships with a network of legal vendors, counsel, and process servers to support litigation and recovery across various jurisdictions. Monitor external partner performance and ensure alignment with recovery goals, quality standards, and service level expectations. Operational Excellence Continuously refine internal workflows, documentation standards, and legal processes to increase efficiency, consistency, and success rates. Leverage reporting and analytics to track team performance, recovery outcomes, and to identify areas for process optimization.

Requirements

• Licensed Paralegal in good standing with a recognized legal regulatory authority.
• Degree or diploma in Paralegal Studies, Legal Administration, Law, or a related discipline.
• Minimum 5-7 years of progressive experience in legal recoveries, collections litigation, or financial services law.
• Proven leadership experience, with demonstrated success in managing, mentoring, and developing legal or operations teams.
• Strong understanding of debt recovery, civil litigation processes, and enforcement strategies.
• Strategic mindset with the ability to translate legal complexity into actionable business decisions.
• Exceptional interpersonal, communication, and leadership skills.
• Highly organized, analytical, and results-driven with a passion for continuous improvement.
• Comfortable working in a fast-paced environment managing multiple priorities and stakeholders.
• What you'll love about working here:
• Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package: Competitive base salary plus an annual incentive bonus tie

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